In the complex, fast-paced fields of Environment, Health, Safety (EHS), and Sustainability, where the stakes can literally be life or death, and the challenges ever-evolving, achieving and maintaining excellence requires more than advanced technology. Industry leaders know that future-forward companies need a community of dedicated in-house experts and partners, who understand the unique challenges and aspirations of organizations striving to build safer, healthier, and more responsible workplaces.
At Cority, the “product” isn’t just defined by cutting-edge solutions; it’s a collaborative village built on a foundation of internal subject matter experts (SMEs), robust partnerships with other industry leading organizations, and a commitment to continuous learning, collaboration, and mutual success.
From awards, to analysts, to customers—the CorityOne ecosystem of software solutions have been, and continues to be, recognized as helping organizations meet the variety of demands across EHS & Sustainability domains globally. But how?
The answer is simple: our people, our network, our village.
In the article below, we’ll answer:
- What types of internal subject matter experts are on staff at Cority?
- How does Cority’s Partner network strengthen its subject matter expertise and industry leadership?
- How does Cority’s village empower continuous learning and feedback loops?
- How have customers found value through Cority’s experts?
- Looking Ahead: The Future of EHS Innovation at Cority
The Voices of Cority: Internal Subject Matter Experts
At the heart of Cority’s ecosystem of leading EHS & sustainability software solutions is a team of in-house experts, each bringing a wealth of hands-on experience and specialized knowledge in fields ranging from regulatory compliance to occupational health, to safety and risk management, to sustainable supply chain procurement.
Cority’s growing team of subject matter experts is comprised of former safety managers, engineers, nursing professionals, mining experts, and other industry veterans who have a deep, first-hand understanding of the daily challenges EHS leaders face. Many of these experts keep their industry certifications up-to-date and participate in both voluntary and mandatory continuing education opportunities to keep their credentials up to date. Their unique perspectives (and up-to-date industry know-how) enables Cority to develop intuitive, user-centered solutions tailored to address the real pain points of practicing EHS and Sustainability professionals.
This focus on user-centered product development and design has played a pivotal role in Cority’s journey from a software provider to an industry leader. With each feature built, every update released, and every new solution launched, Cority’s internal experts ensure that our software solutions remain at the forefront of meeting evolving industry needs. As a result, this dedication to excellence has been recognized through numerous industry awards and accolades.
In fact, Cority’s 250+ internal industry experts have a combined (astounding) total of over 5.4k (estimated) years of experience. Across fields including Aerospace, Automotive, Chemical, Construction, Healthcare, Mining, Oil & Gas, Pharmacy, and Government.
For each solution cloud, there is between 18-51 internal team members with an accredited background in Health, Environmental, Safety, Sustainability, Quality, or Analytics, all contributing to the future of the platform.
Cority’s Subject Matter Experts Deliver Value
Testimonials from Cority’s customers show that success is not just in the software capabilities but in the value delivered through a deep understanding of Cority’s customers’ challenges, informed by the insights of the dedicated internal team.
Los Alamos National Laboratory (LANL) is a United States Department of Energy national laboratory and multidisciplinary research institution engaged in strategic science for national security.
“I can’t overstate the value of having expert knowledge and coaching from the consultants during configuration and implementation. Our previous vendor didn’t have nurses, safety professionals, or industrial hygienists on staff. They had IT people. The Cority experts have so much breadth of experience and are committed to Cority’s success.” Dr. Sara Pasqualoni, Medical Director. LANL.
A Network of Excellence: The Role of Cority’s Partner Ecosystem
No company achieves greatness in isolation, and Cority is no exception. Over the years, we’ve cultivated a robust partner network that enhances Cority’s offerings and expands its impact. Working alongside like-minded companies, industry experts, and technology providers grows an ecosystem rooted in shared values, goals, and a mutual commitment to excellence. These partnerships are more than integrations; they represent true collaborations that drive innovation and mutual growth.
At Cority, our partnerships are built on a foundation of shared commitment to empowering organizations with better, more effective solutions. We’re able to tap into our network of trusted partners as needed to ensure customers have access to specialized expertise and resources to achieve their goals. This collaborative approach provides clients with tailored, scalable, and configurable solutions while giving them the guidance they need. By working closely with partners who share our vision, we’re able to continually innovate and deliver integrated solutions that support our customers’ success.
Does Cority’s Partner Network Provide a Strategic Advantage for its Customers?
In the blog post “Gaining Competitive Advantage Through Strategic EHS Management,“ Cority emphasizes how important partnerships are for accessing specialized expertise and the latest technologies. These strategic alliances allow organizations to tap into new resources and knowledge bases, driving efficiency and fostering innovation in EHS practices. Through these collaborations, customers not only meet regulatory requirements but often exceed industry standards.
The significance of partnerships is further highlighted in the recent webinar “Navigating Trends in Occupational Health (OH) for a Future-Ready Workplace.” In this webinar, Cority and its partner, Amplivox, delve into how OH teams can structure their workplace to meet the evolving health & wellbeing needs of their employees. Amplivox is a world-leading supplier of audiological and occupational health solutions, and has successfully built out programs and managed key areas, including optimizing health services delivery and outcomes, to enable efficiency in health surveillance programs and build a resilient and healthy workforce for the future.
In the world of environmental management and sustainability, building the right partnerships is absolutely crucial. Take, for instance, our recent blog titled “Inflation Reduction Act (IRA): How the Oil and Gas Industry Can Get Ahead of Coming Sustainability Disclosures,” In this piece, Bill Palmer, Cority’s Product Marketing Manager for Environmental and Safety, teamed up with Christi Wilson from Trinity Consultants—one of Cority’s trusted partners. Christi, who manages Sustainability Services and is a seasoned expert in sustainability and environmental compliance, brought a wealth of knowledge to the discussion. This blog serves as a prime example of how Cority harnesses its partner network to bring deep expertise to the forefront, helps to tackle complex regulatory issues, such as methane emissions, and offers robust support during project scoping and implementation phases.
Learning Through Collaboration: A Culture of Continuous Improvement
Cority involves SMEs and partners in the feedback and product roadmap planning process alongside customers and advisory boards in order to ensure existing products continue to meet market demands and new ones are aligned with future needs.
These processes include:
CABs – Customer Advisory Boards meet approximately three times a year to talk directly with admins and users about upcoming product releases, product challenges and enhancements they believe should be top priority and to facilitate discussion between customers to uncover industry-specific hot topics and needs.
Customer Request Board – Cority’s product teams of subject matter experts manage and monitor a customer request board, where any user can submit a request for a new feature/enhancement, etc. Product-focused experts then directly communicate with customers to better understand their needs and translate those into product requirements for consideration.
User Testing – As an integral part of Cority’s commitment to usability, all major features and enhancements undergo thorough user testing. This process involves subject matter experts (SMEs) and end-users who provide valuable insights and feedback. This direct input helps ensure that Cority’s solutions meet the real-world needs of both frontline users and administrators, directly influencing the continuous improvement of our products.
Cority Connect – Cority Connect is our annual event that provides a unique opportunity for direct engagement with our customers. This face-to-face interaction allows us to gather feedback, discuss enhancements, and better align our solutions with customer needs. It’s also a platform to share best practices and preview upcoming releases, ensuring our offerings are at the forefront of industry demands and innovation.
Discovery Projects – Each year, Cority sets out on several “Discovery Projects” that are inspired by leading industry frameworks, including Pragmatic Marketing. These projects are collaborative efforts involving our product teams and external experts and are designed to explore new areas that could impact our product roadmap. This proactive approach helps us stay ahead of market trends and ensures that our solutions continually evolve to meet emerging customer needs.
Cross-Departmental Communication and Voice of the Customer (VOC) Interactions –At Cority, we break down silos between Customer Success, Product Teams, Professional Services, and other departments to ensure a seamless flow of communication. When customers raise concerns or suggestions, these cross-functional interactions enable us to swiftly address their needs. This collaborative environment not only enhances product development but also ensures customer feedback is promptly and effectively integrated into our service improvement strategies.
At Cority, we believe that excellence is a shared journey. Through the internal subject matter experts, partner network, and client relationships, we have cultivated an environment where innovation thrives, and real-world challenges are met with effective, scalable solutions. As we look to the future, Cority’s “village” of experts, partners, and clients will continue to expand, creating a ripple effect that empowers organizations worldwide to achieve their EHS and ESG goals. Together, we are building a future where safety, sustainability, and well-being are at the core of every organization.
Want to read more?
- Why Aligning the EHS Product Roadmap to Marketplace Needs Is Critical – When choosing a software provider, no matter the industry or purpose, one of the most important things to look for is a close alignment between the vendor’s product roadmap and marketplace needs.
- How Cority’s EHS Product Roadmap Excels at Meeting Marketplace Needs – Selecting an EHS software provider with a product roadmap aligned to future marketplace needs is crucial for staying ahead in the dynamic field of EHS.
- Why Independent Analyst Reports are Key to EHS & ESG Software Buyers – Solutions that streamline processes, ensure compliance, and drive positive outcomes across those areas.
- EHS Pain Points for Global Enterprises: Case Studies on EHS Technology’s Scalable Solutions – Many companies rely on outdated, fragmented software solutions that are rigid, unable to scale, or lacking the flexibility needed to meet their evolving needs. The result? Inefficiencies multiply, compliance gaps widen, and operational risks loom larger than ever.
- Gaining Competitive Advantage Through Strategic EHS Management – Strategic EHS management not only ensures compliance with regulations but also drives growth and operational excellence. At Cority, leveraging integrated partnerships delivers exceptional value to customers.