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4 Key Challenges When Bridging the Gap Between Sustainability and Procurement

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In this blog, we outline the challenges faced by organizations when integrating sustainability into procurement and how to overcome them. Cority (formerly Greenstone) and Ardea International were recently invited to run a workshop on sustainable procurement at the eWorld Procurement & Supply conference in London. The eWorld conference is a key event for senior procurement and supply chain professionals providing insight into the latest innovations and technologies.

Read Part 1 of this blog.

What are the challenges that you have faced, or believe you would face when trying to integrate sustainability into procurement?

When participants were asked what the barriers to implementing sustainable procurement within their organization were, there were a variety of different answers. Below we have identified 4 key areas from the extensive discussions. We have also matched them with some of the solutions that we were provided in the final part of the workshop.

1. Senior or Stakeholder Buy-in

As with any program of change, a lack of senior sponsorship increases the difficulty of getting people to come on the journey with you. Some participants suggested that not having this sponsorship, was crucial. It meant that it was virtually impossible to drive sustainability throughout the businesses. However, an alternative view put forward was that the C-Suite actually have very little idea of where changes can be made. They might also be unaware of the benefits of sustainability realized in day-to-day operations.

Depending on your standpoint, the solutions may be slightly different. However, it is clear that some degree of education needs to take place. Mainly to make sure relevant stakeholders understand that this should not be a cost to the business. Instead, it represents long-term benefits. How this education takes place will vary from organization to organization. Sustainability having a place at the decision-making table provides a constant presence. Additionally, a review of the competitor set and their approach to this area can provide the confidence to act.

2. Limited Understanding of Sustainability Issues

As with senior buy-in, a lack of understanding of sustainability issues and more importantly how to address them can seriously hamper an organization. This lack of understanding can be one of two things. Either there is no understanding within procurement of sustainability and how to evaluate or include metrics in current process. Or it could be that the organization as a whole does not contain the relevant knowledge and experience.

The solutions discussed for this were once again training and education. However, in this case, training could take the form of utilizing third-party training programs and workshops. With the aim to empower current employees. This is something that appealed to people in the room. With the increased public awareness of the wider issues, individuals are keen to add to their job functions.

In addition to training, there was the idea that sustainability needs to be made relevant to both buyers and suppliers. It should be considered as something that is both simple to implement and part of business as usual.

3. Time and Resource

Time and resource is something that comes up as an issue whenever an organization changes systems or processes. Naturally there is a degree of time invested in changing processes, and as we have mentioned training.

However, the essence of sustainability is about making your organization more efficient. The solution to time and resource is often a mindset. If you are investing in longer term supplier relationships and the long term future of your organization, then you are less constrained by time and resource right now. You are also investing in a more joined-up approach in how you operate. If sustainability and procurement are currently siloed, then they need to be integrated and communicated more efficiently and effectively. If different supplier reviews and audits take place then these should be consolidated and if appropriate shared.

The overwhelming consensus was that time and resource constraints were related to how you work and your understanding of sustainability. It was also widely accepted that resources that are retrained, reallocated and collaborative can achieve more.

4. Structure of the Organization

One of the biggest barriers that participants raised was the structure of the organization. When it comes to adopting a sustainable approach to managing suppliers, it is the procurement team that are automatically assumed to be best placed to implement these changes.

There are two issues with this that are particularly worth focussing on. Firstly, procurement is traditionally focused on value and delivery of service. In order for individuals and teams to integrate sustainability into this process they need to be provided with the metrics for judging suppliers performance and the questions to ask suppliers. They also need to have sustainability built into their own individual KPIs.

Secondly, the information that is increasingly being required from suppliers is driven by many different areas of the buying organization. These are business functions that are not necessarily very well connected with procurement. We are talking about legal teams, risk and compliance teams, sustainability teams, marketing teams, and so on. Therefore procurement cannot be siloed, but instead needs to be integrated with the expertise from across the business both in terms of defining supplier metrics, but also evaluating suppliers against these metrics.

Sustainable Procurement Resources

Cority provides software and services that enable sustainable procurement and responsible supply chains. Cority’s Supply Chain Sustainability Software solution provides your business with a single point of transparency across your supplier network. It ensures that compliance, performance, and risk can be managed seamlessly. Cority has released a free Sustainable Procurement Guide to help procurement and sustainability professionals understand what sustainable procurement is, how their organization is performing in this area and how they can begin to integrate sustainability into their procurement function.

Ardea International provides advice and support to organizations on how to integrate modern slavery risk into their procurement framework and to develop sustainable procurement policies and due diligence processes. Ardea International is running a workshop in London on 7 November on how to integrate modern slavery risk into sustainable procurement. Colleen Theron, Ardea International, has written a book on ‘Strategic Sustainable Procurement: law and best practice for public and private sectors’.

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Mark Wallace

Mark Wallace

CEO

Mark is CEO of Cority Software Inc., a Toronto-based, award-winning, global SaaS company. Under Mark’s leadership, Cority’s revenue has grown consistently at a compounded rate of 25%. The company has grown in employees from 29 when Mark started in 2003 to close to 400 employees today. It enjoys an industry-leading profit margin. In 2016, Cority raised capital with Norwest Venture Partners, Georgian Partners, and BMO; in 2019 Cority raised capital from software specialist Private Equity firm Thoma Bravo and with Norwest again stepping up as an investor. Mark was a finalist for the EY Entrepreneur of the Year Award in 2017 and 2018. Previously, Mark was Vice President, General Counsel & Corporate Secretary and a member of the executive management team of AT&T Canada Corp. Mark is a graduate of St. Francis Xavier University, where he recently completed 10 years on the Board of Governors, including four as Chair of the Board. He received his J.D. from the University of Victoria and is a member of the Law Society of Upper Canada. Mark is active in mentoring young entrepreneurs and has served on several other not for profit boards.