Why Use an Online Process to Collect Supplier Questionnaire Responses?

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For many organizations, collecting survey information from suppliers relies on a manual process. This typically means that they will be emailed a supplier questionnaire form that they then fill in, sign, and scan. The next sept is to send it back via email. With this manual process, buyers spend a significant amount of time collecting the information. This also includes chasing responses, and ensuring the questionnaire is completed.
This often consumes so much time that they cannot focus on analyzing the data, resulting in limited visibility into supplier activities and missed opportunities to identify risks in the supply chain. In the context of ESG compliance, this inefficiency can hinder an organization’s sustainability efforts.
This blog explores how transitioning to an online process for collecting supplier questionnaire responses can improve efficiency, enhance ESG and sustainability efforts, and provide better visibility into supply chain risks.

Unlocking Insights with an Online Process

By taking this process online, buyers can bring to life what would otherwise be stored away. An online approach opens up the possibility of querying all the information collected from suppliers, enabling a deeper understanding of what is happening across the supply chain. For instance, a company might face specific risks related to human rights. If a supplier does not have a human rights policy, this becomes a business risk.

With a manual process, comparing such responses across suppliers is challenging. An online system, however, makes it easier to track and compare key risks like forced labor or child labor in high-risk regions. By integrating ESG metrics into this online process, companies can better assess their suppliers’ compliance with sustainability standards.

For instance, a company might face specific risks related to human rights practices. If a supplier does not have a robust human rights policy, it becomes a business risk that could impact the buyer’s ESG performance or even lead to reputational damage. With a manual process, identifying and comparing such responses across suppliers is time-consuming and often unreliable. An online system, however, streamlines this process by allowing buyers to quickly assess compliance on key issues, such as forced labor or child labor in high-risk regions.

By integrating ESG metrics into this online process, companies can more effectively measure supplier performance against sustainability standards, track progress, and ensure they are meeting their reporting and compliance requirements. The ability to instantly cross-reference suppliers’ ESG data enables faster and more informed decision-making, further enhancing supply chain transparency.

Streamlining Risk Management and Compliance

Cority enables you to engage your suppliers through its award-winning supply chain sustainability software and advisory services. Our supply chain management solution offers transparency and compliance across your entire supplier network. This ensures you stay ahead of regulatory changes and ESG expectations. With an online platform, you can streamline the collection of supplier questionnaire responses, reduce manual errors, and easily monitor supplier performance.

Our goal is to help organizations meet their ESG and sustainability goals while reducing the administrative burden. To learn more about the benefits of an online process for collecting supplier questionnaire responses, talk to us today!

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