Turning over the Right Stones: Keys to building an investigation process that delivers results

Knowing how to effectively investigate an adverse event is critical to identifying and resolving key weaknesses in the systems and critical controls you rely on to prevent harm. However, without a systematic approach to incident investigations, organizations risk spending their limited resources on the wrong things, allowing underlying problems to continue unaddressed and increasing the risk of future incidents.

How can you ensure your incident investigations are delivering real value? Join Cority’s Sean Baldry, CRSP, and Ken Reed from TapRooT® I System Improvements Inc. to learn how organizations can improve their investigation processes to uncover and effectively address the real root causes underlying their OSH incidents.

What you will Learn

  • Review the biggest mistakes organizations make with incident investigations and how to avoid them
  • Discuss tips and tricks to plan and conduct effective incident investigations
  • Review effective ways to identify and gain support for corrective actions that address the real root causes
  • Assess the role that technology can play in optimizing your investigation performance

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Mark Wallace

Mark Wallace

CEO

Mark is CEO of Cority Software Inc., a Toronto-based, award-winning, global SaaS company. Under Mark’s leadership, Cority’s revenue has grown consistently at a compounded rate of 25%. The company has grown in employees from 29 when Mark started in 2003 to close to 400 employees today. It enjoys an industry-leading profit margin. In 2016, Cority raised capital with Norwest Venture Partners, Georgian Partners, and BMO; in 2019 Cority raised capital from software specialist Private Equity firm Thoma Bravo and with Norwest again stepping up as an investor. Mark was a finalist for the EY Entrepreneur of the Year Award in 2017 and 2018. Previously, Mark was Vice President, General Counsel & Corporate Secretary and a member of the executive management team of AT&T Canada Corp. Mark is a graduate of St. Francis Xavier University, where he recently completed 10 years on the Board of Governors, including four as Chair of the Board. He received his J.D. from the University of Victoria and is a member of the Law Society of Upper Canada. Mark is active in mentoring young entrepreneurs and has served on several other not for profit boards.